Organisation Design & AI-Native Operating Models
You cannot drop AI into an Industrial-era operating model and expect the organisation to change. Our Zürich session brought the challenges into focus: AI ownership sits with whoever holds the tokens. Agents are mushrooming and nobody is pruning. Abundant intelligence has not become collective intelligence; coordination is becoming the scarcest resource in the enterprise.
What could organisations become over the next seven to ten years, as AI becomes woven into how work happens? And what must we begin changing today to shape that future consciously?
This workstream explores how organisations can evolve into living systems where humans and AI both flourish. Building on the Collective’s New Workforce Ecosystem, we will draw on the five pillars of the AI-Enabled Living System: distributed authority, fluid structure, evolutionary purpose, human wholeness and human–agent governance. Where might authority and accountability sit? How will work flow across organisational boundaries? How should humans and agents make decisions together? What will sustain judgement, creativity, trust and belonging?
Through shared inquiry, participants’ experience and practical experiments, we will work backwards from the futures we want to create, identifying design principles, transition choices and experiments we can begin today. Our findings will connect with the futures and leadership workstreams and contribute to the Collective’s playbook.